This Privacy Policy applies to the Hyperlocal – Rider App, operated by Infinitie Technologies.
We respect the privacy of our delivery partners and are committed to protecting their personal data in accordance with applicable laws and Google Play policies.

Information We Collect

We collect the following information to enable delivery operations:

Personal Information

Name
Mobile number
Email address (if provided)
Rider identification details (as required for onboarding)

Location Information

Real-time location data is collected only while the rider is online or during an active delivery
Location is used for:
- Order assignment
- Navigation to pickup and drop locations
- Real-time order tracking

Location data is not collected when the app is closed or the rider is offline.

Delivery & App Usage Data

Order and delivery status
App usage activity to improve performance and reliability

How We Use Your Information

We use the collected data to:

Assign and manage delivery requests
Enable accurate navigation and order tracking
Provide support and resolve delivery-related issues
Improve app functionality and rider experience
Communicate important updates and notifications

Data Sharing & Third Parties

We do not sell rider data to third parties.
Data may be shared only when necessary with:
- Customers (limited delivery-related details)
- Vendors for order coordination
- Map and navigation service providers
All third-party services comply with applicable data protection standards.

Data Protection & Security

We implement industry-standard technical and organizational measures to safeguard rider data against unauthorized access, alteration, or disclosure.

Data Retention & Deletion

Rider data is retained only as long as necessary for operational, legal, and compliance purposes.
Riders may request deletion of their personal data by contacting us using the details below.

Rider Rights

Riders have the right to:

Access and update their personal information
Request deletion of their data
Disable location sharing by going offline when not delivering

Children’s Privacy

The Hyperlocal – Rider App is intended for individuals aged 18 years or older.
We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through the app or official channels.

Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

Company Name: Infinitie Technologies
Mobile: +919974692496
Email: info@infinitietech.com

Ludhiana

Coverage Area

Zone Information

Delivery Fees

Delivery Times

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